# TelephoneIntegration

PTM EDV-Systeme GmbH · Sharepoint · from CHF 28.55 · In stock

## Details

| Field | Value |
| --- | --- |
| Producer | PTM EDV-Systeme GmbH |
| Category | Sharepoint |
| OS | WIN |
| Language | EN |
| DescriptionAdditional | 1 Year Support & Maintenance |
| LicenseLevelFrom | 5 |
| LicenseLevelTo | - |
| Delivery | ESD |
| SoftwareOneSku | TI-PU-SM |
| ComsoftSku | TI-PU-SM |
| LicenseType | Corporate |
| Description | TelephoneIntegration - Per User License |
| Size | 5+ User(s) |

## Variants

| Variant | SKU | Price | Availability |
| --- | --- | --- | --- |
| 1 Year Support & Maintenance / 5+ User(s) | TI-PU-SM | CHF 28.55 | In stock |
| Perpetual License / 5+ User(s) | TI-PU-P | CHF 122.38 | In stock |

## Description

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    TelephoneIntegration by PTM EDV-Systeme GmbH: Enhance communication efficiency with seamless integration capabilities.

- CRM Integration: Connects with popular CRM systems to allow for automatic call logging and easy access to customer data during calls, thereby improving customer service efficiency.

- Click-to-Call Functionality: Enables users to initiate calls directly from their CRM interface, reducing time spent on dialing and minimizing the chance of errors in phone numbers.

- Screen Pop: Instantly displays relevant customer information when receiving a call, allowing for a more personalized customer interaction.

- Call History Tracking: Provides detailed call logs and history accessible within the CRM, empowering teams to analyze communication patterns for improved strategic decision-making.

- Automated Call Notifications: Alerts users of incoming calls with contextual information, ensuring no calls are missed and response times are reduced.

- Integration with Existing Phone Systems: Compatible with a wide range of telephony systems, simplifying deployment and reducing the need for expensive hardware changes.

- Customizable User Interface: Offers a flexible and user-friendly interface that can be tailored to fit specific organizational needs, enhancing user adoption and satisfaction.

- Real-Time Presence Indicators: Displays the real-time availability of team members, facilitating better internal communication and faster collaboration.

- Secure and Compliant: Complies with industry standards for data security and privacy, ensuring all communications are protected against unauthorized access.

```

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