Enhance your Microsoft Teams communication with Landis Technologies' Policy Call Recording, a solution designed to seamlessly integrate call recording capabilities into your Teams environment.

• Seamless Integration with Microsoft Teams: Operates within the Landis Contact Center Teams App, ensuring a native and intuitive user experience.
• Flexible Policy-Based Recording: Allows managers to establish recording policies tailored to organizational needs, ensuring compliance and operational efficiency.
• Comprehensive Device Compatibility: Records calls across all Teams-enabled devices, including IP desk phones, mobile devices, and PCs with headsets, providing consistent coverage.
• Granular Access Control: Implements robust permissions to ensure that only authorized personnel can access recordings, enhancing security and confidentiality.
• Cloud-Based Deployment: As a cloud service, it offers rapid setup and scalability, minimizing deployment time and resource requirements.
• Real-Time Sentiment Analysis: Provides live sentiment analysis during calls, enabling immediate insights into customer interactions and agent performance.
• Automatic Recording Notifications: Displays in-call notifications to all participants, ensuring transparency and adherence to compliance standards.
• Agent-Controlled Recording Management: Empowers agents to start or stop recordings based on predefined policies, offering flexibility and control during customer interactions.