The Nagios 10 Incident Support Ticket Pack by Nagios Enterprises, LLC, is designed to provide organizations with prompt and efficient assistance for their IT monitoring and management needs.

• Access to Expert Support: Gain direct access to knowledgeable IT professionals, including support staff and developers, ensuring that complex issues are addressed effectively.
• Ten Support Cases: Utilize up to ten support cases per year, each with a one-business-day response time guarantee, allowing for timely resolution of critical issues.
• Customer-Only Support Portal: Benefit from a dedicated support portal for fast, confidential assistance, streamlining the process of managing and tracking support requests.
• Additional Support Options: Purchase additional support case packs or phone support plans as needed, providing flexibility to meet the unique demands of your organization.
• Integration Assistance: Receive guidance on integrating Nagios with various helpdesk and trouble ticket systems, enhancing collaboration and accelerating the handling of network, server, application, and service outages.