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Landis Technologies LLC
Policy Call Recording for Contact Center agent retail - 1 Year Subscription / 1+ User(s)
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Landis Technologies LLC

Policy Call Recording for Contact Center agent retail – 1 Year Subscription

Number of licences
−
+
SKU PCA01A
49.80 CHF
for EU and non-EU countries (except Switzerland) including 0% VAT
53.83 CHF
for Switzerland including 8.1% VAT
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Volume pricing on request Swiss distributor based in Rüti ZH
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About this product

Enhance Your Contact Center with Landis Technologies' Policy Call Recording for Microsoft Teams

Landis Technologies' Policy Call Recording seamlessly integrates with Microsoft Teams, providing a robust solution for managing and recording customer service calls.

  • Seamless Integration with Microsoft Teams: Designed exclusively for Teams, this solution offers a native experience, ensuring a consistent and intuitive interface for users.
  • Flexible Recording Policies: Administrators can establish policies to automatically record calls, with options to allow or restrict agents from starting or stopping recordings, tailoring the system to organizational needs.
  • Comprehensive Device Compatibility: Record calls across various devices, including Teams IP desk phones, mobile devices, and PCs with headsets, ensuring no conversation is missed regardless of the platform used.
  • Secure Access Controls: Implement granular permissions to ensure that only authorized personnel can access recorded calls, maintaining confidentiality and compliance with organizational policies.
  • Cloud-Based Deployment: As a cloud service, setup is swift and straightforward, allowing organizations to implement policy-based call recording within minutes without the need for extensive on-premises infrastructure.
  • Enhanced Customer Service Insights: Utilize recorded calls for training, quality assurance, and performance evaluations, leading to improved customer interactions and service delivery.