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Landis Technologies LLC
Policy Call Recording for Contact Center agent retail - 1 Year Subscription / 1+ User(s)
⚡ Kostenlose elektronische Lieferung in 1–3 Werktagen
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Landis Technologies LLC

Policy Call Recording for Contact Center agent retail – 1 Year Subscription

Anzahl Lizenzen
−
+
Artikelnummer PCA01A
49.80 CHF
für EU- und Nicht-EU-Länder (ausser der Schweiz) inkl. 0% MwSt.
53.83 CHF
für die Schweiz inkl. 8.1% MwSt.
Kaufen
Mengenrabatte auf Anfrage Schweizer Distributor mit Sitz in Rüti ZH
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Über dieses Produkt

Enhance Your Contact Center with Landis Technologies' Policy Call Recording for Microsoft Teams

Landis Technologies' Policy Call Recording seamlessly integrates with Microsoft Teams, providing a robust solution for managing and recording customer service calls.

  • Seamless Integration with Microsoft Teams: Designed exclusively for Teams, this solution offers a native experience, ensuring a consistent and intuitive interface for users.
  • Flexible Recording Policies: Administrators can establish policies to automatically record calls, with options to allow or restrict agents from starting or stopping recordings, tailoring the system to organizational needs.
  • Comprehensive Device Compatibility: Record calls across various devices, including Teams IP desk phones, mobile devices, and PCs with headsets, ensuring no conversation is missed regardless of the platform used.
  • Secure Access Controls: Implement granular permissions to ensure that only authorized personnel can access recorded calls, maintaining confidentiality and compliance with organizational policies.
  • Cloud-Based Deployment: As a cloud service, setup is swift and straightforward, allowing organizations to implement policy-based call recording within minutes without the need for extensive on-premises infrastructure.
  • Enhanced Customer Service Insights: Utilize recorded calls for training, quality assurance, and performance evaluations, leading to improved customer interactions and service delivery.