Enhance Your Contact Center with Landis Technologies' Policy Call Recording for Microsoft Teams

Landis Technologies' Policy Call Recording seamlessly integrates with Microsoft Teams, providing a robust solution for managing and recording customer service calls.

• Seamless Integration with Microsoft Teams: Designed exclusively for Teams, this solution offers a native experience, ensuring a consistent and intuitive interface for users.
• Flexible Recording Policies: Administrators can establish policies to automatically record calls, with options to allow or restrict agents from starting or stopping recordings, tailoring the system to organizational needs.
• Comprehensive Device Compatibility: Record calls across various devices, including Teams IP desk phones, mobile devices, and PCs with headsets, ensuring no conversation is missed regardless of the platform used.
• Secure Access Controls: Implement granular permissions to ensure that only authorized personnel can access recorded calls, maintaining confidentiality and compliance with organizational policies.
• Cloud-Based Deployment: As a cloud service, setup is swift and straightforward, allowing organizations to implement policy-based call recording within minutes without the need for extensive on-premises infrastructure.
• Enhanced Customer Service Insights: Utilize recorded calls for training, quality assurance, and performance evaluations, leading to improved customer interactions and service delivery.